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By entering this site I confirm that I am at least 18 years of age and have the legal right to access and possess adult material in the community from which I am accessing these materials. I will not permit any person(s) under the age of 18 to have access to any of the materials contained on this website. By clicking on the "I'm Over 18" button, and by entering this website you agree with all the above and certify under penalty of perjury that you are an adult. If you do not agree to these terms please EXIT NOW.

Allura's Users Frequently Asked Questions

Welcome to our FAQ section for users. Please visit our model's FAQ page here. Below you will find answers to some commonly asked questions. We will be updating this section frequently with new content to assist users as they navigate the Allura's system. If you still can not find an answer to your question, then please use our contact form to send a message to the system administrator. If your question is regarding billing, please visit our contact page for direct links to SEGPAY and CCBill our authorized billing agents.

Click on the icon to the right to expand the answer.
Why do I need to purchase tokens?
Can I message the models directly?
How does a token purchase show up on my credit card?
I have a billing question who do I contact?
How can I delete my account?
How do I request a refund on a video I purchased?
How do I change my profile or cover image?
Can I purchase custom videos from the models?
Why was my credit card declined?
I spelled my username incorrectly, how can I correct it?

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